Common questions.

A Level 1 inspection looks at the readily accessible parts of the chimney and fits routine yearly checkups when nothing about the system has changed. A Level 2 goes further, usually including a camera scan of the flue, and is the standard recommendation when a home changes hands, after a chimney fire or major storm, or when you change fuel or appliances.

A Level 2 inspection is the recommended standard at the sale or transfer of a property. You'll get photos and video of the flue and exterior so you and your agent can negotiate with facts.

Plan on a yearly inspection, with cleaning whenever buildup calls for it. Heavy wood burners may need cleaning more often. We'll tell you honestly if yours doesn't need it yet.

Yes. Gas doesn't produce creosote, but vents can still collect debris, nests, and corrosion, and components wear out. An annual check keeps it in good working order.

Smoky or musty odors, smoke drifting into the room, a heavy black glaze in the firebox, water stains near the chimney, crumbling mortar or brick flakes, rusty damper parts, or animal sounds in the flue.

We lay down drop cloths, protect the hearth and nearby furniture, and use a HEPA vacuum during cleaning, then clean up before we leave.

Yes. We document hail and wind damage with photos and an itemized scope you can share with your insurer. Your insurance company decides what's covered.

A chimney inspection is $197, and a service call is $155. Any repairs are quoted line by line after we look, and no repair work starts until you approve it.